| Customization: | Available |
|---|---|
| After-sales Service: | Yes |
| Warranty: | 5 Years |
Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
>>> Over 100 dedicated professionals drive our company's success with their expertise and passion.
Q1: Are there any problems with the glass inside? For example, having steam or going foggy?
A: Generally, we use 5mm+12A+5mm double glass. Rest assured, our double glass is manufactured professionally to prevent steam or fogging between the double panes.ble glass
Q2: Do all these doors and windows come with frames for wall mounting?
A: Yes, all the doors and windows include frames, and installing them on walls is perfectly fine.
Q3: What if the glass breaks for no reason? I'm afraid the rest will break too.'m afraid the rest will be broken
The glass would only break if subjected to an impact force, but it won't break on its own.'t break itself.
Q4: Can I use 6mm single glass instead of 5mm double glass?
A: It is better to use 5mm double glass because
a sliding door looks unappealing with single glass. If you use single glass, we would have to fill a lot of silicon in the wide space meant for double glass.
5mm double glass is safer than 6mm single glass.
5mm double glass offers better soundproofing than single glass.
Q5: Can you use rubber instead of glass silicon?
A: Yes, but rubber can only be used on one side. The other side has to be glass silicon because rubber alone isn't strong enough and is more prone to falling off.
Q6: What is the difference between the 90-degree and 45-degree connecting?
A: There are 90-degree and 45-degree corner connections. A 90-degree window is connected by screws, while a 45-degree window is assembled with a corner brace. The 45-degree corner connecting window is a new style that is easier to overhaul.
Q7: Do you know what U-Value is?
A: Yes, it simply means that for every degree of temperature difference between a hotter and colder air space, the heat energy transferred per sq.m to the colder air space is calculated. For example, if your house has a ceiling area of 100 sq.m, a temp difference of 30 degrees, and the energy consumption is 6000W, then the U-value is 6000W/100M*30K=2W/(M*K).
Q8: What types of fly screens do you provide?
A: We offer three styles of fly screens: up-and-down style for casement windows, sliding style for sliding windows and doors, and swing style for casement doors. These fly screens are made from 304# stainless steel, offering a robust mosquito net solution.
Q9: Which is better, PVC or aluminum?
A: It's hard to say one is definitively better. Each material has its advantages. PVC is more economical, while aluminum offers better hardness and security.
Q10: What kinds of packing do you offer?
A: We offer three premium packing solutions: bubble bag, bubble bag + wooden frame, and bubble bag + wooden case. For full containers, bubble bag packing is recommended to maximize space and capacity. Typically, we use bubble bag + wooden frame. For bulk cargo and destinations in the USA, Australia, and parts of Europe, where special requirements exist, we recommend bubble bag + wooden case for optimal protection.
Q: What is your main product?
A: We provide comprehensive aluminum windows and doors systems, including profiles, hardware, accessories, and glass, as well as fully finished products ready for installation.
Q: How can I get my price from you?
A: Pricing is tailored to each buyer's specific requirements. Please provide the following information to receive an accurate quote:
1) CAD drawing or window & door schedule showing dimensions, quantity, and type.
2) Desired frame color.
3) Glass specifications including type and thickness (single, double, laminated, etc.) and color (clear, tinted, reflective, Low-E, etc.), with or without Argon.
Q: What kind of service do you provide?
A: We offer comprehensive engineering and supervisory services to guide the installation of our windows and doors.
Q: Are your products certificated?
A: Yes, our products meet construction standards and can be tested and certificated upon request.
Q: What are your payment terms?
A: Generally, a 50% deposit by T/T is required, with the balance due before delivery. Cash payments are also accepted.
Q: Do your windows come with the glass installed?
A: Yes, we pre-install glass at the factory based on window/door dimensions to ensure safe transportation and ease of installation. For larger products, on-site glazing is recommended.
Q: What is your warranty? What can we do in case of problems?
A: We provide a 3-year quality warranty covering frame fading and peeling, and proper hardware and accessories operation. German hardware comes with a 10-year warranty. If quality issues arise, we offer replacement parts via international courier. Immediate delivery for in-stock items; otherwise, 15-20 days for ordering materials.
Q: What is your delivery time?
A: 15-30 days after receiving the deposit and confirming the drawing & PI.
Special orders require discussion with the supplier.
){kind=link}