| Customization: | Available |
|---|---|
| After-sales Service: | Yes |
| Warranty: | 5 Years |
Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
>>> Our dynamic team comprises over 100 dedicated professionals
Q1: Are there any issues with the glass inside, such as steam or fogging?
A: Typically, we use 5mm +12A + 5mm double glass. Rest assured, our professionally crafted double glass ensures no steam or fogging between the panes.ble glass
Q2: Do all these doors and windows come with frames for wall mounting?
A:Yes, all our doors and windows include frames, making wall installation straightforward.
Q3: What if the glass breaks without any apparent reason? I'm concerned the rest will follow.'m afraid the rest will be broken
The glass only breaks due to impact force; it won't shatter on its own.'t break itself.
Q4: Can I use 6mm single glass instead of 5mm double glass?
A: It is advisable to use 5mm double glass because
a sliding door with single glass looks unattractive. The wide space for glass would require excessive silicon fill, compromising aesthetics.
5mm double glass is safer and offers better soundproofing than 6mm single glass.
5mm double glass is more soundproof than single glass
Q5: Can you use rubber instead of glass silicon?
A: Yes, but only on one side. The other side must use glass silicon because double rubber lacks strength and is more prone to falling off.
Q6: What's the difference between 90-degree and 45-degree connections?
A: 90-degree windows are connected by screws, while 45-degree windows use a corner brace. The newer 45-degree style is easy to overhaul.
Q7: Do you know what a U-Value is?
A: Yes, it measures the heat transfer rate between hot and cold air spaces per square meter. For example, a 100 sq.m area with a 30-degree temperature difference and 6000W energy consumption has a U-Value of 2W/(M*K).
Q8: What types of fly screens do you offer?
We offer three styles: up-and-down for casement windows, sliding for sliding windows and doors, and swing for casement doors. All are made of high-quality 304# stainless steel mosquito netting.
Q9: Which is better, PVC or aluminum?
A: It's hard to simply say one is better .Each one has its advantages ,PVC is good at and more economic ,Aluminum is better in hardness and security .
Q10 What kinds of packing do you have ?
A: We offer three distinct packaging options: bubble bag, bubble bag with wooden frame, and bubble bag with wooden case. For full container shipments, we recommend using bubble bags alone to maximize space efficiency and accommodate more goods. Typically, our standard packaging includes a bubble bag with a wooden frame. The most secure option is the bubble bag with wooden case, especially for bulk cargo and shipments to countries with specific requirements like the USA, Australia, and some European nations, where additional protection is crucial.
Q: What is your main product?
A: We specialize in aluminum windows and door systems, providing comprehensive solutions including profiles, hardware, accessories, and glass. Additionally, we offer finished products that are installation-ready.
Q: How can I get my price from you?
A: Pricing is tailored to the buyer's specific requirements. Please provide the following information for an accurate quotation:
1) CAD drawing/window & door schedule detailing dimensions, quantities, and types of windows and doors.
2) Desired frame color.
3) Specifications of the glass including type (single, double, laminated, etc.), thickness, and color (clear, tinted, reflective, Low-E, etc.), with or without Argon.
Q: What kind of service do you provide?
A: We offer comprehensive engineering and supervising services to guide the installation of our windows and doors, ensuring a seamless setup experience.
Q: Are your products certificated?
A: Yes, our products meet construction standards. We also conduct testing and certification upon request to ensure compliance and quality.
Q: What are your payment terms?
A: Typically, we require a 50% deposit by T/T, with the balance payable before delivery. Cash payments are also accepted.
Q: Do your windows come with the glass installed?
A: We pre-install glass at the factory according to window/door dimensions to ensure safe transportation and ease of installation for our buyers. For larger products, on-site glazing is recommended.
Q: What is your warranty? What can we do in case of problems?
A: We offer a 3-year quality warranty, covering frame finish and hardware functionality, with a 10-year warranty on German hardware. In the event of a quality issue, we provide replacements via international courier. Immediate replacement parts delivery is available from stock; otherwise, it depends on material ordering time, usually 15-20 days.
Q: What is your delivery time?
A: Delivery is typically within 15-30 days after receipt of the deposit and confirmation of drawings and PI. Special orders require discussions with the supplier.
Special orders need to discuss with the supplier.
){kind=link}