| Customization: | Available |
|---|---|
| After-sales Service: | Yes |
| Warranty: | 5 Years |
Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
>>> A dedicated team of over 100 skilled professionals diligently working in our company
Q1: Are there any issues with the glass, such as steam or fogging up?
A: Typically, we use 5mm +12A + 5mm double glass. Rest assured, our double glass is professionally manufactured to prevent steam or fogging between the doubleble glass.
Q2: Do all these doors and windows come with frames for wall mounting?
A:Yes, all our doors and windows include frames, making them ready for wall installation.
Q3: What happens if the glass breaks for no apparent reason? I'm worried the other panes might also break.'m afraid the rest will be broken
Glass will only break due to a significant impact force, but it won't break on its own.'
Q4: Can I use 6mm single glass instead of 5mm double glass?
A: It's better to use 5mm double glass because
a sliding door with single glass looks unappealing. Using single glass leaves a wide space that requires excessive silicon filling.
5mm double glass is safer and offers better soundproofing compared to 6mm single glass.
Q5: Can you use rubber instead of glass silicon?
A: Yes, but only on one side. The other side must be glass silicon, as double rubber isn't strong enough and is prone to falling off.
Q6: What is the difference between 90-degree and 45-degree connectors?
A: We offer both 90-degree and 45-degree corner connectors. The 90-degree window is assembled with screws, while the 45-degree window uses a corner brace. The 45-degree connector is a new style that is easier to overhaul.
Q7: Do you know what the U-Value is?
Yes, the U-value measures heat transfer per square meter for every degree of temperature difference between a hotter and a colder air space. For example, if your house has a ceiling area of 100 sq.m, a temperature difference of 30°C, and you consume 6000W, the U-value is 6000W / (100m² * 30K) = 2W/(m²*K).
Q8: What types of fly screens do you supply?
We offer three types of fly screens: the up-and-down style for casement windows, the sliding style for sliding windows and doors, and the swing style for casement doors. All screens are made of 304 stainless steel mosquito netting.
Q9: Which is better, PVC or aluminum?
A: It's hard to say definitively. PVC is more economical, while aluminum offers better hardness and security.
Q10: What kinds of packing options do you have?
A: We offer three types of packaging: bubble bag, bubble bag with wooden frame, and bubble bag with wooden case. For full container shipments, we recommend using bubble bags as they save space and accommodate more goods. Typically, we use bubble bags with wooden frames. The most secure option is the bubble bag with wooden case, which is ideal for bulk cargo and for destinations with stringent requirements, like the USA, Australia, and certain European countries. This packaging ensures excellent protection for your goods.
Q: What is your main product?
A: We supply a comprehensive range of aluminum windows and door systems, including profiles, hardware, accessories, and glass. We also provide finished products ready for installation.
Q: How can I get my price from you?
A: Pricing is based on the buyer's specific requirements. Please provide the following information to help us offer an accurate quote:
1) CAD drawing or window & door schedule showing dimensions, quantity, and type.
2) Desired frame color.
3) Type and thickness of glass (single, double, laminated, etc.) and color (clear, tinted, reflective, Low-E, etc.), with or without Argon.
Q: What kind of service do you provide?
A: We offer both engineering and supervisory services to guide the installation of our windows and doors.
Q: Are your products certified?
A: Yes, our products meet construction standards, and we can provide testing and certification upon request.
Q: What are your payment terms?
A: Typically, we require a 50% deposit via T/T, with the remaining balance due before delivery. Cash payments are also accepted.
Q: Do your windows come with the glass installed?
A: We install glass at the factory according to window/door dimensions to ensure safe transportation and easy installation. For larger products, on-site glazing is recommended.
Q: What is your warranty? What can we do in case of problems?
A: We offer a 3-year quality warranty covering frame colorfastness and hardware functionality under proper use. German hardware comes with a 10-year warranty. For quality issues, we provide replacements via international courier. Immediate delivery is available for in-stock parts. Non-stock items typically take 15-20 days.
Q: What is your delivery time?
A: Our delivery time is 15-30 days after receiving the deposit and confirming the drawings & PI.
Special orders should be discussed directly with the supplier.
){kind=link}