| Customization: | Available |
|---|---|
| After-sales Service: | Yes |
| Warranty: | 5 Years |
Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
>>> A Dynamic Team of Over 100 Skilled Professionals
Q1: Are there any issues with the glass inside? Does it steam up or fog over?
A: Typically, we use 5mm+12A+5mm double glass. Rest assured, our double glass is professionally manufactured, ensuring no steam or fogging between the double glass layers.
Q2: Do all these doors and windows come with frames to mount on walls?
A: Yes, all the doors and windows include frames. Installing them on walls is perfectly fine.
Q3: What if the glass breaks without any apparent reason? I'm worried the rest might break too.
The glass would only break if it suffers from a significant impact force, but it won't break on its own.
Q4: Can I use 6mm single glass instead of 5mm double glass?
A: It is better to use 5mm double glass because
a sliding door looks unattractive with a single glass. The wide space for the glass would require excessive silicon filling if you use a single glass.
5mm double glass is safer and more soundproof than 6mm single glass.
Q5: Can you use rubber instead of glass silicon?
A: Yes, but only on one side. The other side must use glass silicon because double rubber isn't strong enough and is more likely to fall off.
Q6: What is the difference between the 90-degree and 45-degree connections?
A: There are two types of corner connections: 90-degree and 45-degree. The 90-degree window is connected by a screw, while the 45-degree window uses a corner brace. The 45-degree connection is a newer style that is easier to overhaul.
Q7: Do you know what U-Value is?
A: Yes, U-Value measures the heat transfer through a building element. If your house has a ceiling area of 100 sq.m, a temperature difference of 30 degrees, and consumes 6000W, the U-Value is calculated as 6000W / (100 sq.m * 30K) = 2W/(m²K).
Q8: What type of fly screens can you supply?
A: We offer three styles of fly screens: up-and-down for casement windows, sliding for sliding windows and doors, and swing style for casement doors. All screens are made of 304# stainless steel mosquito net.
Q9: Which is better, PVC or aluminum?
A: Itis difficult to say one is better than the other. Each has its advantages. PVC is more economical, while aluminum offers better hardness and security.
Q10: What kinds of packing do you offer?
A: We offer three types of packing: bubble bag, bubble bag + wooden frame, and bubble bag + wooden case. For full containers, we recommend using bubble bags to maximize space and accommodate more goods. Typically, we use bubble bags + wooden frames. The optimal packing, especially for bulk cargo and certain developed countries like the USA, Australia, and parts of Europe, is bubble bag + wooden case. This method adheres to special requirements and provides superior protection for the goods.
Q: What is your main product?
A: We supply complete aluminum window and door systems, including profiles, hardware, accessories, and glass. Additionally, we provide finished products that are ready for installation.
Q: How can I get my price from you?
A: The price is based on the buyer's specific requirements. Please provide the following information to help us quote an exact price for you:
1) CAD drawing/window & door schedule detailing window & door dimensions, quantity, and type;
2) Frame color;
3) Type of glass and thickness (single, double, laminated, etc.) and color (clear, tinted, reflective, Low-E, etc.), with or without Argon.
Q: What kind of service do you provide?
A: We offer engineering services as well as on-site supervision to guide the installation of our windows and doors.
Q: Are your products certified?
A: Yes, our products comply with construction standards. We can have our products tested and certified upon your request.
Q: What are your payment terms?
A: Normally, a 50% deposit of the total amount is required via T/T, with the balance payable before delivery. Cash is also accepted.
Q: Do your windows come with the glass installed?
A: We install the glass at our factory based on window/door dimensions to ensure safety during transportation and ease of installation for our buyers. For larger products, on-site glazing is recommended.
Q: What is your warranty? What can we do in case of problems?
A: We offer a 3-year quality warranty, covering frame fading or peeling, and proper functioning of hardware and accessories under correct usage. German hardware comes with a 10-year warranty. For quality issues, we provide replacements via international courier. Immediate delivery of in-stock parts is available, while non-stock items can take 15-20 days, depending on material ordering time.
Q: What is your delivery time?
A: Delivery takes 15-30 days after receiving the deposit and confirming drawings & PI.
Special orders need to be discussed with the supplier.
){kind=link}