| Customization: | Available |
|---|---|
| After-sales Service: | Yes |
| Warranty: | 5 Years |
Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
>>> Over 100 dedicated professionals drive our company's success
Q1: Are there any problems with the glass inside? Will it develop steam or become foggy?
A: Typically, we use 5mm+12A+5mm double glass. Rest assured, our double glass is professionally made, ensuring no steam or fogginess between the double glass.
Q2: Do all these doors and windows come with frames for mounting on walls?
A: Yes, all our doors and windows include frames. Installing them on walls is straightforward.
Q3: If the glass breaks for no apparent reason, should I worry about the rest breaking as well?'m afraid the rest will be broken.
The glass will only break if it suffers an impact. It won't break on its own.'t break itself.
Q4: Can I use 6mm single glass instead of 5mm double glass?
A: It is recommended to use 5mm double glass because
a sliding door looks less appealing with single glass. The wide space for glass with single glass requires a lot of silicon for filling.
5mm double glass is safer than 6mm single glass.
5mm double glass is also more soundproof than single glass.
Q5: Can you use rubber instead of glass silicon?
A: Yes, but it can only be used on one side. The other side must be glass silicon because double rubber isn't strong enough and is easier to fall off than glass silicon.
Q6: What is the difference between the 90-degree and 45-degree connections?
A: There are 90-degree and 45-degree corner connections. The 90-degree window is connected by screws, while the 45-degree window is assembled with a corner brace. The 45-degree corner connection is a new style that is easier to overhaul.
Q7: Do you know what U-Value is?
A: Yes, it simply means that for every degree of temperature difference between a hotter and a colder air space, the heat energy transfers per sq.m to the colder air space. For example, if your house has a ceiling area of 100 sq.m with a temperature difference of 30 degrees and the energy consumption is 6000W, then the U-value is 6000W/100M*30K=2W/(M*K).
Q8: What type of fly screens can you supply?
A: We offer three styles of fly screens: the up and down style for casement windows, the sliding style for sliding windows and doors, and the swing style for casement doors. The fly screens are made of steel material, specifically 304# stainless steel mosquito nets.
Q9: Which is better, PVC or aluminum?
A:'s hard to definitively say one is better. Each material has its own advantages. PVC is more economical, while aluminum offers better hardness and security.
Q10: What kinds of packaging do you offer?
A: Our packaging options are meticulously designed to ensure the utmost safety of our products during transit. We offer three types of packaging: 1) Bubble bag, 2) Bubble bag + wooden frame, and 3) Bubble bag + wooden case. For full container loads, we recommend using just the bubble bag as it maximizes space efficiency. Typically, our standard packaging includes a bubble bag with a wooden frame. For bulk cargo and shipping to developed countries like the USA, Australia, and European nations, a bubble bag with a wooden case is preferred due to their specific requirements and the superior protection it offers.
Q: What is your main product?
A: We specialize in providing comprehensive aluminum windows and doors systems. This includes profiles, hardware, accessories, and glass. We also offer finished products that are ready for immediate installation.
Q: How can I get my price from you?
A: Pricing is based on the buyer's specific requirements. Please provide the following information to help us quote an accurate price for you:
1) CAD drawing or window & door schedule to indicate dimensions, quantity, and type of windows & doors;
2) Desired frame color;
3) Type and thickness of glass (single, double, laminated, etc.) and color (clear, tinted, reflective, Low-E, etc.), with or without Argon.
Q: What kind of service do you provide?
A: We offer engineering and supervisory services to assist with the installation of our windows and doors, ensuring a seamless setup.
Q: Are your products certified?
A: Yes, our products meet construction standards and can be tested and certified upon request.
Q: What are your payment terms?
A: Our standard payment terms are a 50% deposit by T/T, with the balance due before delivery. Cash payments are also accepted.
Q: Do your windows come with the glass installed?
A: Yes, we install the glass at our factory based on the dimensions of the windows and doors to ensure their safety during transportation. For large-sized products, on-site glazing is recommended.
Q: What is your warranty? What can we do in case of problems?
A: We offer a 3-year quality warranty that covers frame fading or peeling, and the proper functioning of hardware and accessories under correct usage. German hardware comes with a 10-year warranty. In the event of a quality issue, we will provide replacements via international courier. Replacement parts that are in stock will be dispatched immediately, while non-stock items will depend on material ordering times, typically 15-20 days.
Q: What is your delivery time?
A: Our delivery time is 15-30 days after receiving the deposit and confirmation of the drawing & PI.
Special orders need to be discussed with the supplier.
){kind=link}