| Customization: | Available |
|---|---|
| After-sales Service: | Yes |
| Warranty: | 5 Years |
Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
>>> Our dedicated team of over 100 skilled professionals drives our company forward, ensuring top-notch quality in every project.
Q1: Are there any issues with the glass inside? Does it get steamed up or foggy?
A: Typically, we utilize 5mm+12A+5mm double glass. Rest assured, our double glass is professionally crafted to prevent steam or fogging between the layers.ble glass
Q2: Do all these doors and windows come with frames for wall mounting?
A: Yes, all our doors and windows include frames, making it straightforward to install them on walls.
Q3: The glass broke without any apparent reason. I'm worried the rest will also break.'m afraid the rest will be broken
The glass usually breaks only from an impact force and won't break on its own.'t break itself.
Q4: Can I use 6mm single glass instead of 5mm double glass?
A: It is advisable to use 5mm double glass because:
A sliding door looks unattractive with single glass as a wide space is left, requiring excessive silicon filling.
5mm double glass is safer than 6mm single glass.
5mm double glass offers better soundproofing than single glass.
Q5: Can rubber be used instead of glass silicon?
A: Yes, but it can only be on one side. The other side must use glass silicon because double rubber isn't strong enough and is prone to falling off.
Q6: What is the difference between 90-degree and 45-degree connections?
A: The 90-degree connection uses screws, while the 45-degree connection uses a corner brace. The 45-degree option is a newer style that is easier to overhaul.
Q7: Do you know what U-Value is?
Yes, the U-Value indicates the heat transfer per square meter for every degree of temperature difference between a hotter and cooler air space. For example, if your ceiling area is 100 sq.m, the temperature difference is 30 degrees, and you use 6000W of energy, then the U-Value is 6000W/100m²*30K = 2W/(m²*K).
Q8: What types of fly screens do you supply?
We offer three styles of fly screens: up-and-down style for casement windows, sliding style for sliding windows and doors, and swing style for casement doors. All screens are made of 304# stainless steel mosquito net material.
Q9: Which is better, PVC or aluminum?
A: It's difficult to declare one as better than the other. Each has its advantages: PVC is economical and effective, while aluminum excels in hardness and security.
Q10: What kinds of packing do you have?
A: Our products come with three types of packing to ensure they reach you in perfect condition. The options include: 1. Bubble bag 2. Bubble bag with wooden frame 3. Bubble bag with wooden case For full containers, we recommend using just the bubble bag to maximize space and fit more goods into the container. Generally, we use the bubble bag with a wooden frame. However, for bulk cargo or shipments to countries such as the USA, Australia, and various parts of Europe that have special requirements, the bubble bag with a wooden case is ideal. This method offers the highest level of protection for your goods.
Q: What is your main product?
A: We specialize in supplying a comprehensive aluminum windows and doors system. This includes profiles, hardware, accessories, glass, and even finished products ready for installation.
Q: How can I get my price from you?
A: Pricing is based on the buyer's specific requirements. Please provide the following information to help us quote an accurate price for you:
1) CAD drawing or window & door schedule indicating the dimensions, quantity, and type of windows and doors;
2) Frame color;
3) Type of glass and thickness (single, double, laminated, or others) and color (clear, tinted, reflective, Low-E, or others, with or without Argon).
Q: What kind of service do you provide?
A: We offer both engineering and supervising services to guide the installation of our windows and doors.
Q: Are your products certificated?
A: Absolutely! Our products adhere to construction standards. If needed, we can also have our products tested and certified.
Q: What are your payment terms?
A: Our standard payment terms are 50% of the total amount by T/T as a deposit, with the balance paid before delivery. Cash payments are also accepted.
Q: Do your windows come with the glass installed?
A: We pre-install the glass at our factory according to the windows/doors dimensions to ensure safe transportation and ease of installation for our buyers. For larger products, on-site glazing is recommended.
Q: What is your warranty? What can we do in case of problems?
A: We offer a 3-year quality warranty, covering frame unfading and peeling, as well as proper functioning of hardware and accessories under normal use. For German hardware, we provide a 10-year warranty. If any quality issues arise, we will replace the faulty parts via international courier. Immediate replacement parts are provided if in stock; otherwise, the replacement time depends on material ordering, typically 15-20 days.
Q: What is your delivery time?
A: Delivery time is typically between 15-30 days after receiving the deposit and confirming the drawing & PI.
Special orders need to be discussed with the supplier.
){kind=link}